Optum Philippines, a member of the UnitedHealth Group (UHG), has earned the prestigious recognition as one of “The Philippines’ Best Employers 2025” by the Philippine Daily Inquirer and Statista for the very first time.
This signals the global capability center’s growing reputation as a top workplace in the healthcare and business process outsourcing sectors. More importantly, the accolade highlights the company’s efforts in promoting a nurturing, inclusive, and growth-oriented work environment.
“At Optum, we believe that our greatest asset is our people, and we are committed to creating an environment where every employee feels valued and supported,” said Rain Tan, the company’s Vice President for People. He expressed pride in the recognition, attributing it to the company’s focus on employee well-being and development.
A crucial role in the healthcare industry
As part of UHG, a leading health insurance and services company in the United States, Optum plays a significant role in providing a wide range of healthcare services. Since its inception in the country in 2011, the company has expanded to over 25,000 employees across Metro Manila, Cebu, and Davao. These employees support various UHG lines of business, contributing to the company’s mission of enhancing access to quality healthcare worldwide.
“Optum is unique in its comprehensive approach to healthcare. We offer services that cover everything from prevention to treatment and payment, giving our employees the chance to grow across the entire healthcare spectrum,” Tan said. This broad range of services makes Optum a standout in the industry, allowing its employees to gain valuable experience and expertise in diverse areas of healthcare.
This holistic healthcare model not only benefits patients but also presents exceptional opportunities for talent development. As Tan said, “Our employees contribute directly to improving lives. Waking up every day and knowing we are part of this bigger community and doing meaningful, impactful work provides immense fulfillment.”
Employee satisfaction is a priority
At the core of Optum’s success is its commitment to its employees, embodied in its Employee Value Proposition (EVP)—“Caring, Connecting, Growing Together.” This EVP underscores the company’s dedication to promoting an environment where employees feel valued, supported, and encouraged to reach their full potential.
Optum prioritizes its employees’ mental, physical, and overall well-being through various programs and initiatives. For example, the company offers competitive pay, life and medical insurance, retirement plans, and wellness leaves, along with flexible work options. Additionally, employees have access to mental health resources, including a 24/7 hotline and premium access to Calm, a popular meditation app.
One standout initiative is the company’s Employee Assistance Program (EAP), which provides resources not only for employees but also for their families. From well-being assessments to legal and financial counseling, the program ensures that employees receive the support they need, both at work and at home.
